CCRG has been contracted to recruit and present qualified applicants for Assistant Managers with experience in Retail and / or Restaurant industry the Columbus, OH area.

The annual salary compensation range is $45k - 50k dependent on bonuses achieved.

There is an immediacy to hire, this role will be within the month. Please do not delay in submitting your information for consideration.

You will be considered a qualified applicant if you have:

• Minimum of 3 years of Retail or Restaurant Lead or Management experience or related field
• Display excellence in service and quality
• Experience recruiting, hiring, training, and developing employees
• Experience in growing sales and providing excellent customer service
• An Associate’s Degree or general business knowledge equivalent to an Associate’s Degree preferred
• High school diploma required

Scope of the position:

You will be responsible for ensuring customers receive excellence in service and product quality. You will perform, support and manage all aspects of store operations. As the Assistant Manager, you will act in conjunction with the General Manager in achieving company sales and profit objectives. You may act in the capacity of General Manager for extended periods of time each week or in the General Manager’s absence. As the Assistant Manager, you will provide primary leadership and management to the production team and store staff.

Essential Functions:

• Assumes full General Manager responsibilities in absence of GM, approximately 33% of each week, or whenever the GM is not in the store.
• Directs workloads and assigns staff to achieve product quality standards, labor goals and service standards.
• Performance manages Production Staff regularly and entire staff in absence of GM.
• Has authority to hire, terminate, and discipline all store staff in absence of GM or in conjunction with the GM and appropriate HR and DM partnership.
• Manages recruiting, employment and retention of a superior staff for all hourly positions.
• Manages training and development of all associates.
• Ensures compliance with operational standards, company policies, federal, state, and local laws and regulations.
• Assists with the supervision of the LSR including delivery and fulfillment of catering orders.
• Resolves all customer complaints in a timely manner, utilizing appropriate judgment.
• Manages store operations as assigned by General Manager.
• Monitors inventory levels and takes steps to reduce inventory shrink.
• Assists in the preparation of sales forecasts, along with production planning.
• Plans and manages all products that require additional preparation.
• Assists in effectively managing product availability and shelf life of ALL products at the store.
• Maintains store facilities and equipment; completes monthly SOARs and weekly QADs to ensure associate and customer safety.
• Participates in business building activities to promote catering line of business including sales calls and community activities
• Manages food safety and sanitation guidelines set by local and federal agencies.
• Practices and enforces all Safety and Security Guidelines set out by the company, including performing weekly security audits.
• Completes, with General Manager, the P&L variance report.
• Performs daily checkout and cash drop at bank as required as well as other administrative duties and communicates discrepancies to the GM.
• Maintains a respectful workplace, which exhibits the company values.
• Financial results as measured by sales growth, expenses to budget, labor cost control and loss prevention
• Business Growth as measured by catering growth, fund raising, B2B gifting sales and sales promotion results
• Product quality as measured by QAD, SOAR, swabs, product quality evaluations and yields, and health inspections
• Customer satisfaction as measured by phone shops, shopping scores and service execution ratings
• Creates and develops a high performance team as measured by retention and bench strength

Experience Requirements:

• 3-5 years of Retail or Restaurant Management experience or related field
• Experience recruiting, hiring, training, and developing employees
• Experience in growing sales and providing excellent customer service

Education Requirements:

• An Associate’s Degree or general business knowledge equivalent to an Associate’s Degree preferred
• High school diploma required

Knowledge, Skills, and Abilities:

• Basic understanding of P&L statements
• Basic computer skills including Microsoft Word, Excel, and Outlook
• Effective verbal and written communication skills
• Servsafe® Certification preferred
• Valid driver’s license and own transportation required

Travel Requirements:

Typically requires periodic travel 5% to 10% of the time in the market for deliveries and errands.

Physical Demands:

• Requires long hours at the Holidays
• Requires working with hot, cold, and hazardous equipment and conditions
• Works with machinery and production equipment including slicing machine blades and Gas or Propane torches

Crescent City Recruitment Group is a professional direct placement recruiting company that specializes in Education, Healthcare and IT candidate placement for direct employment. We are veteran-owned and have been in the staffing and recruiting space for over 20 years.

Equal Opportunity Employer.